It turned out that the Grease Pump had been in use for a long time. The father of this customer had already purchased the Grease Pump from ABNOX and handed it over to the son's company. The Grease Gun had been in service since 1970 without any gasket change. Yves Graf suggested to the customer to send in the Grease Pump. That way, the team could replace the seal. But the customer refused. Yves Graf explains why the customer refused and what happened next.
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